f099 Terms and Conditions

f099 is an online gaming platform operated for players in Bangladesh, providing services through the f099.cam domain. These terms and conditions ("Terms") form a legal agreement between f099 and its users.

The key terms used in these conditions are defined below:

• "Platform" — The f099.cam website and all associated services.
• "User" or "You" — Any person who has registered on or is using the f099 platform.
• "Account" — The personal profile created through registration on f099.
• "Balance" — The total funds available in your account.
• "Bonus Funds" — Additional money received through promotions or offers.
• "Wagering Requirement" — The amount you need to wager in order to make bonus funds withdrawable.

To open an account on f099, you must meet the following eligibility requirements:

• You must be at least 21 years of age.
• You may open only one account — multiple accounts for the same person are not permitted.
• All information provided at the time of registration must be truthful, accurate, and your own.
• You must actively comply with these terms and conditions, the privacy policy, and the responsible gaming guidelines.
• f099 may request that you complete an identity verification (KYC) process when required.

Providing false information at registration may result in account cancellation and forfeiture of all deposited funds. f099 reserves the right to reject any registration request.

It is your own responsibility to maintain the security of your f099 account. The following terms apply regarding account management:

3.1 Login Credentials Security

• Keep your password and login details confidential and do not share them with anyone.
• If you suspect any unauthorized access, notify our support team immediately.
• You are responsible for any activity carried out from your account.

3.2 Account Verification

• f099 may request verification of your identity, age, or source of funds at any time.
• If verification documents are not submitted on time, withdrawal access may be temporarily suspended.
• All verification information is transmitted securely via SSL encryption.

3.3 Account Inactivity

If no transactions occur for more than 12 months, the account may be considered inactive. In this case, f099 reserves the right to impose an inactivity fee or close the account.

4.1 Deposit Methods

f099 accepts deposits via the following methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

All deposits are processed in Bangladeshi Taka (BDT / ৳). Third-party fees may apply to deposits, which are outside f099's control.

4.2 Withdrawal Process

Withdrawal requests are generally processed within 15 minutes to 2 hours. However, delays may occur in the following situations:

• When verification documents are under review.
• If the withdrawal amount exceeds a certain limit, additional security checks may be required.
• Withdrawals can only be made to your own payment method registered to the account.

4.3 Anti-Fraud Policy

If any suspicious transaction, money laundering, or fraud is suspected, f099 reserves the right to suspend the withdrawal and conduct an investigation. Relevant authorities may be notified during this time.

5.1 Welcome Bonus Terms

• The welcome bonus applies only once for each new user.
• Bonus funds cannot be withdrawn until a 25x wagering requirement has been completed after receiving the bonus.
• If the wagering requirement is not completed before the bonus expires, the bonus will be cancelled.
• Certain game restrictions may apply when wagering with bonus funds.

5.2 VIP Cashback Program

Weekly cashback is available across f099's four VIP tiers:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.8% weekly cashback.
• Platinum: Up to 1.0% weekly cashback.

Advancement to a VIP tier depends on the player's activity and loyalty. Cashback amounts are added to the balance every Monday.

5.3 General Bonus Rules

• f099 reserves the right to change or cancel any promotion.
• If bonus abuse is suspected, the account will be reviewed.
• Claiming bonuses on more than one account from the same household or IP address is prohibited.

The f099 platform offers slots, sports betting, live casino, fishing games, and many other types of games. The following rules must be followed while gaming:

• Each game has its own rules, which can be found within the game.
• If a game stops mid-way due to a technical issue, f099 will make a decision based on the game log.
• If you have a dispute about a game result, please contact the support team.
• The game provider's own terms and conditions may also apply.
• f099 reserves the right to modify or remove any game or service.

If any bet remains incomplete due to a software error, network issue, or other reason, f099 reserves the right to decide whether to refund the amount of that bet or void the bet.

The following activities are strictly prohibited on the f099 platform:

• Creating multiple accounts or using another person's account.
• Providing incorrect or false information when creating an account.
• Attempting to improperly claim bonuses or promotions.
• Exploiting software bugs or vulnerabilities to gain an unfair advantage.
• Playing games using automated bots or software.
• Using the platform for money laundering or illegal financial activities.
• Colluding with other players to manipulate games.
• Attempting to interfere with f099's servers or security systems.
• Harassing, threatening, or behaving indecently toward other players.

f099 places the highest importance on responsible gaming. We believe gaming is for entertainment — never a solution to financial problems. Our platform has the following protection measures in place:

• Deposit limit setting — you can set daily, weekly, or monthly deposit limits.
• Self-exclusion — apply to temporarily close your account for a specified period of time.
• Reality check — automatic notifications after a set period of time.

If you feel that gaming is having a negative impact on your life, please contact our support team or visit the Responsible Gaming page.

f099 gives the highest priority to the security of your personal information. Our platform uses SSL encryption technology, which keeps your data protected from third parties.

• Your information is not sold to any third party.
• Your information is not shared with authorities except where required by law.
• Payment information is processed directly by the payment provider.

To learn about our full privacy policy, please visit the Privacy Policy page.

All content on the f099 platform — logos, designs, software, text, graphics, and other elements — is owned by or licensed to f099. These items are protected by copyright law.

• Reproducing, distributing, or modifying any content without prior written permission from f099 is prohibited.
• The intellectual property of game providers is protected by their own rights.
• Using f099's trademarks or logos for commercial purposes is strictly prohibited.

To the maximum extent permitted by applicable law, f099 bears no responsibility for the following:

• Interruptions to gaming sessions caused by internet disconnection or technical faults.
• Transaction delays caused by errors on the part of third-party payment providers.
• Losses resulting from unauthorized access where the user has shared their login credentials with another person.
• Service disruptions arising from external causes (natural disasters, cyberattacks, etc.).

f099 is always committed to improving service quality and resolving issues promptly. For any problems, please contact us via 24/7 live chat or at [email protected].

12.1 Changes to Terms

f099 reserves the right to modify or update these terms and conditions at any time. Users will be notified in advance of any significant changes. Continued use of the platform after changes have been made will be considered as your acceptance of the updated terms.

12.2 Account Termination

You may contact the support team at any time to close your account. It is possible to withdraw any available balance before account closure; however, bonus funds will be forfeited if there are incomplete wagering requirements.

f099 reserves the right to suspend or close any account due to a breach of terms and conditions or in the interest of security.

12.3 Contact

If you have any questions or concerns about these terms and conditions, please get in touch with us:

• Live Chat: Support available in Bengali 24/7.
• Email: [email protected]